What is your return policy?

If there is an item that does not meet your expectations or does not fit please reach out to us on the Contact Us page. We have a 30 day return policy. 

How do I submit a custom order?

If you have an idea or an item you would like to see transformed, submit your proposal on the Contact Us page. Please wash all items to your best ability.

I have an item that needs repair. Can you fix it?

If you have an item that needs repair, get in touch with us on our Contact Us page. If you have an item from another company that needs repair, let us know! Our goal is to keep you and your pets gear working for as long as possible. We have a limited scope on what we can repair, please be specific.

What donations do you take?

Have any retired gear laying around? Send it to us! Please inform us prior so we can confirm if we'll be able to utilize the material. Please wash all items to your best ability.

Items we are currently accepting:

Climbing ropes

Backpacks (backpacking, hiking, travel)

Rain jackets/waterproof garments

Ski/snowboard bibs and jackets

Fleece jacket, pants, vests

Sleeping bags

Scrap fabric

Canvas/hemp/thick durable cotton